How can an employee file a complaint under the CHRA?

Filing a complaint under the Canadian Human Rights Act (CHRA) requires a specific process that ensures complaints are directed to the appropriate authority for investigation and resolution. The correct answer highlights that an employee can submit their complaint online or in writing to the Canadian Human Rights Commission. This process is designed to facilitate direct communication with the Commission, which is tasked with handling discrimination complaints at the federal level.

By directing their complaint to the Commission, employees ensure that their issue is being raised in a formal forum that is specifically equipped to address human rights violations, making it a crucial step in seeking justice and redress. The availability of online and written submission options also enhances accessibility for individuals who may prefer different methods of communication.

In contrast, while contacting a local HR department or submitting a formal complaint to management might seem like viable options for some workplace-related grievances, these methods may not directly address the broader human rights concerns that the CHRA is designed to handle. Additionally, relying solely on a union representative does not encompass the general access any employee has to file a complaint directly with the Commission. Thus, the best pathway to address grievances under the CHRA is indeed through the Canadian Human Rights Commission.